Shipping Policy
Shipping Policy——————————————-
Last Updated: March 6, 2026
At Lone Star Apothecanna, we work hard to process and ship orders quickly so you can receive your products as soon as possible.
Order Processing
Orders are typically processed within 1–2 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Carriers
We ship orders using trusted carriers such as:
- USPS
• UPS
• FedEx
Shipping times vary depending on the selected shipping method and destination.
Typical delivery times:
- Standard Shipping:3–7 business days
• Expedited Shipping: 2–3 business days
Delivery times are estimates and may vary due to carrier delays or weather conditions.
Shipping Rates
Shipping rates are calculated at checkout based on the weight of your order and your delivery location.
From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order ships, you will receive a tracking number via email. Tracking updates are provided directly by the shipping carrier.
Please allow 24–48 hours for tracking information to update after shipment.
Shipping Restrictions
Due to local regulations, we may not ship certain products to specific states or locations.
Customers are responsible for understanding the laws and regulations in their area before placing an order.
If an order is placed for a restricted location, we may cancel the order and issue a refund.
Incorrect Shipping Addresses
Please ensure your shipping address is entered correctly at checkout.
If an incorrect address is provided and the order has already shipped, we may not be able to reroute the package.
Additional shipping fees may apply if a package must be reshipped.
Lost or Stolen Packages
Once a package is marked delivered by the carrier, Lone Star Apothecanna is not responsible for lost or stolen packages.
If you believe your package was stolen, please contact the shipping carrier directly to file a claim.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged product and packaging.
We will work with you to resolve the issue and may offer a replacement or refund.
Age Requirement
Our products are intended for adults 21 years of age or older. By placing an order, you confirm that you meet the legal age requirement in your jurisdiction.
Contact Us
If you have questions about your order or shipping, please contact us:
Lone Star Apothecanna
Email: support@lonestarapothecanna.com
Website: www.lonestarapothecanna.com